This is how my Monday started. Well, this is an e-mail to my Boss explaining what I had done today.
Dear Boss,
First I have to apologize. "Our Client" is going to raise some stink because I was 30 minutes late delivering her meds this morning. I rang the doorbell, Her helper answered the door and let me in.
I apologized to Client. She then started speaking to me in a very condescending manner. I listened for a moment and then interrupted her, I explained that I knew that she was going to be on the phone as soon as I left. She was going to call, whomever would listen to her. She wasn't very happy with this, then she explained to me that I worked for her. I stated that I did not work for her, that I worked for my boss and I would received instruction from her as to what I will do. She kept inturrupting me and not listening to me. She told me that I better not walk in her house. He helper explained that she answered the door after I wrang the doorbell. She still wasn't listening. She kept going on... and she was upset about missing meds in her bubble pack she gets every week. I had talked to the Chris, at the Pharmacy, and he advised that all Phyc meds are double counted. She did have one bubble packed med, the problem being it doesn't have any date on it.
(Preface- she has a safe so we can supply them to her daily. Her help gives them to her weekly. Her safe is kept in her laundry room.) I closed the door to the laundry room, the washer/dryer was going so I couldn't hear what was being said but they had raised voices in the other room. Then her help came in and said she had next Monday off, so she would like the meds there by Friday. I did not have a problem w/that. I told her that would be fine. On my way out, the Client checked me out to make sure I didn't take anything with me. I only had my phone in hand so she could clearly see that I didn't. She continued yelling at me, as I explained about there being no dates on the med. Then she went at me again w/the "you better not come in my house with out knocking..." As I was walking out the door, I leaned down and wrang the doorbell and expained that that is what I had done when I entered the house. The dog barked once, then she started going at me again, this time about how I got the dogs started barking ,then she slammed the door.
She then called and left a message. It was about how if I wanted to act like a 4 year old, she was going to treat me like a 4 year old, then she started swearing, cussing and yelling at me, and how I am not suppose to set foot on her property again.
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